Contact and support

A single-user licence activates on up to 3 machines at the same time, for example a studio desktop, a laptop and a home system. You can deactivate a machine yourself from your account at any time, which frees the activation for another one.

No. Browser activation is the default, with serial and signed offline activation available as alternatives. There is no background daemon or hardware dongle; a cached signed entitlement starts offline and the plug-in refreshes it asynchronously when needed.

The 51 products in this release have VST3 installers for Windows 10 or later, 64-bit (x86-64). Setup guides exist for Ableton Live 12, Steinberg Cubase 13, Image-Line FL Studio 24, Cockos REAPER 7, PreSonus Studio One 7, Bitwig Studio 5, Apple Logic Pro 11, Apple GarageBand 10.4, Steinberg Nuendo 13, MOTU Digital Performer 11, Reason Studios Reason 13, Ardour 8, Harrison Mixbus 10, Tracktion Waveform 13, Cakewalk Sonar 2024.

Yes. Mac installers include VST3 and Audio Unit formats for Intel and Apple Silicon where listed on each product page. Download available installers from your account.

Oversampling is product-specific. For example, Finish Him sets its true-peak detection from Draft to Ultra, with Render Ultra for offline bounces, while Transient picks its factor from the session rate so it always runs at 352.8 kHz or above: 8× at 44.1 and 48 kHz, 4× at 88.2 and 96 kHz, and 2× at 176.4 and 192 kHz. Each product page lists only the controls present in that plug-in.

A full refund within 14 days of purchase, for any reason, whether or not you activated the software. Email support@fatberrydsp.com with your order number. Your separate statutory rights as a UK or EU consumer are set out in the Refund Policy.

Maintenance and bug-fix updates within the major version you bought are free and always will be. Major version upgrades may be chargeable; if one is, the upgrade price is published before release.

Yes, once, for the whole licence, with no transfer fee. Email support@fatberrydsp.com from the address on the account with the recipient's name and email. Educational and promotional licences cannot be transferred.